LIBRAN is a management company that aims to give you independence & maximise your profits. For references from clients please look at our website www.libranmanagement.com

1. The Introduction of a Bespoke Patient Payment Plan

What Libran does for you -

• The design of your bespoke patient payment plan to compliment your practice and encourage regular attendance of your patients. This plan can be designed to offer the exact service you feel is right for you and your patients.
• Supply all the forms necessary for an introduction of direct debit facility & insurance. We support you with their completion
• The design of supportive literature, I.e. terms and conditions, letters to patients, forms, pamphlets etc. all necessary for the introduction of your plan.
• The administration system of the direct debits to manage the plan to fit easily into your practice.
• Libran has an arrangement with a direct debit service provider, which offers a good service and supports the dentist with the management of the direct debits.
• The registration with an insurance broker for world-wide accident and emergency insurance.
• Training for the entire team about the plan, it's implementation and your admin. system is available.
• We are always available for telephone support during and after your introducing your plan.

Advantages of using Libran

• You only pay Libran a single fee. Capitation companies charge an admin/insurance fee for every patient, every month for as long as you offer their plan.
• Your admin/insurance costs will be approx. £1 per patient per month
• You can offer the exact payment plan you think is right for you and your patients, including accident & emergency insurance
• If there is already a patient payment plan in place Libran manages the transition to your own plan.
• Libran supports & manages the transfer from NHS to an independent service
• Existing independent practices who are experiencing patient apathy about attending regularly find a plan encourages them to attend at regular intervals

All this results in a substantial rise in income because of the reduction in your admin costs.

2. A Libran Managerial Health Check

This is a service tailored to each individual practice but basically goes through everything that relates to the management of the practice from greeting patients, holiday rotas, staff contracts / job descriptions, petty cash book etc. Further to an in-depth meeting with the principal when any concerns are highlighted, an investigative meeting is held with all the team to provide an opportunity for grievances to be aired and problems highlighted - leading to solutions.

This is by no means confrontational and is presented to the team as a positive experience, which will benefit them, as much as the practice.

This does give everyone the opportunity to rectify problems that have appeared difficult to resolve in the past and to introduce systems to make the day-to-day running of the practice more efficient. A full report is compiled with a presentation and discussion meeting following.

Advantages of using this service by Libran:

• Focusing on reducing costs and wastage of the practice running costs.
• Introducing systems that reduce practice overheads
• Introduce systems that manage the dentists' time and that of their team more effectively.
• The balance of costs/profit between principals and associates.
• The practice team is encouraged to highlight opportunities for savings and expansion.
• The dentist is encouraged to utilise the team that encourages better teamwork.

This service as well as the report and implementation of the recommendations also compiles a Practice Policy File for the practice, which can be used during practice meetings and act as a 'bible' for existing and new staff members to refer to if any queries arise. This can save the principal a lot of hassle and time wasting.

THE IDEA OF A POLICY FILE …………………..

is to establish and record any non-clinical guidelines for the running of the practice for all members of the team to be aware of procedures followed. This is a very useful tool to have implemented, especially in large practices, as it ensures all your present team knows exactly what is and isn't expected of them. An additional benefit is that any new member joining has clear guidelines from the start of working procedures used in the practice and what is expected of them.

A Practice Managerial Policy File can also be:

• Attractive to a buyer to glean exactly how the practice is managed.
• Attractive to a seller to get the practice in order before putting it on the market.
• Resolve conflicts between partners can be eased when systems are introduced to ensure the running the practice is evenly distributed.
• Resolve differences within your team to establish clear and efficient guidelines for practice harmony.

3.   Marketing your practice

A full review of all your existing marketing and a proposal of any future marketing that could be used to develop awareness of your practice and the services you offer. This service can be designed to attract the type of patients you want and create a database, which can be used within the practice as an attractive marketing tool for the future.

4.  Libran offers support for practitioners with the moving, setting up or buying an existing practice.

This service is mostly used by dentists who are becoming principals and virtually covers as much or a little as the client wants. Having done this several times for myself and for clients I have a vast experience of setting up, moving or taking over an existing practice. Each is very different with the support requested by clients very varied. The amount of support is mutually agreed upon before the commencement of our working together to ensure clarity on both sides. This service is growing in interest and because of my experiences I have a number a very useful contacts in this area. Although a fee is charged for this service, the time and stress saved by the principal, not to mention the input of my experience, has proved very beneficial to clients. Please be testimonials on Libran website.